1. Introduction

Welcome to Paisiva ("we," "our," or "us"). At Paisiva, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our anonymous browsing application ("Paisiva," "App") or visit our website at paisiva.com ("Website").

We designed Paisiva with privacy at its core. Our service is built to provide you with anonymous browsing capabilities and GEO IP protection, and our policies reflect this commitment to your privacy. Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.

2. Information We Collect

Our core philosophy is to collect only the minimal amount of information necessary to provide our services. In line with our zero-logging policy, we collect very limited personal information:

2.1 Account Information

If you choose to create an account with Paisiva, we may collect:

  • Email address (for account creation and communication)
  • Username (chosen by you during registration)
  • Payment information (processed through third-party payment processors)

2.2 App Usage Information

We collect minimal technical information necessary to provide our services:

  • App version
  • Connection success rate (aggregated and anonymized)
  • Crash reports (without personal identifiers)

We specifically do not collect or log:

  • Your browsing history
  • Websites you visit
  • Search queries
  • Content of your communications
  • Your real IP address (after you connect to our service)
  • Your location data

2.3 Website Information

When you visit our Website, we may collect:

  • IP address (temporarily stored and anonymized)
  • Browser type and version
  • Pages visited on our Website
  • Time and date of your visit
  • Information collected through cookies (see our Cookie Policy section)

3. How We Use Your Information

We use the limited information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To process payments and manage your account
  • To communicate with you about service updates, offers, and promotions
  • To respond to your requests and inquiries
  • To troubleshoot technical issues and monitor the performance of our App
  • To prevent fraud and enforce our terms of service
  • To comply with legal obligations

4. Cookies and Similar Technologies

Our Website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. The cookies we use fall into the following categories:

4.1 Essential Cookies

These cookies are necessary for the Website to function properly and cannot be disabled in our systems. They are usually only set in response to actions you take such as setting your privacy preferences, logging in, or filling out forms.

4.2 Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. All information these cookies collect is aggregated and anonymous.

4.3 Functionality Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

4.4 Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

You can control and manage cookies through your browser settings. By continuing to use our Website, you consent to our use of cookies in accordance with this policy. For more information, please visit our Cookie Policy.

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share the limited information we collect in the following circumstances:

5.1 Service Providers

We may share information with third-party service providers who help us operate our business and deliver services to you, such as payment processors, email service providers, and analytics providers. These service providers are contractually obligated to use your information only for the purposes of providing services to us.

5.2 Legal Requirements

We may disclose information if required to do so by law or in response to valid legal requests, such as a court order, governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your information.

5.4 With Your Consent

We may share information with your consent or at your direction, such as when you authorize a third-party application to access your account.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Regular security training for our staff

While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. In some circumstances, we may anonymize your information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access and receive a copy of your personal information
  • Right to correct or update your personal information
  • Right to request deletion of your personal information
  • Right to restrict or object to processing of your personal information
  • Right to data portability
  • Right to withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at privacy@paisiva.com. We will respond to your request within the timeframe required by applicable law.

9. International Data Transfers

We operate globally and may transfer your information to countries other than your country of residence, including the United States. These countries may have data protection rules that are different from your country. When we transfer information, we take measures to protect it as described in this Privacy Policy and in accordance with applicable law.

10. Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as quickly as possible. If you believe a child under 16 has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@paisiva.com
Address: 17, Sushant Heights, Vikhroli, Surat - 456521
Phone: +420 857 735 818

13. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our DPO using the details provided above.